FAQ

Corporate Tech Verve has 3 basic @ a Advance plans in its kitty. Depending on the requirement, the best possible plan can be chosen.

The army of professionals at Corporate Tech Verve is well versed with the art of troubleshooting any software glitches affecting operating systems. Supporting the latest and even legacy operating systems, the brand of techies are not only good at troubleshooting error messages but providing support for a range of operating systems like Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000 and Windows XP.

All Corporate Tech Verve technicians are A+/MCP/MCSE Certified Professionals. Also doubling up as Network Administrators, UK Geeks Limited support engineers possess extensive experience in Technical help desk environment to resolve issues related to legacy as well as emerging technologies.

Using a secured web connection Corporate Tech Verve technicians remotely view a computer screen. With a client’s permission they not only diagnose an issue on hand but even indulge in troubleshooting and providing resolution for a PC, network devices and other peripherals via the online route. All security features have been designed to allow Corporate Tech Verve engineers to securely connect via an Administrative capability and at the same time view, scan, and troubleshoot a computer remotely via a dedicated PC Care web access.

Let us assure you the software used to view a PC screen is completely safe and secure. For at UK Geeks Ltd. a session can be initiated only by the client, meaning that at no point in time UK Geeks Ltd. technicians can access your PC without permission. And even once a session has been initiated, clients are at liberty to not only override a technician but also terminate the session at the click of a mouse. At Corporate Tech Verve, let us further assure you technicians only do what is necessary for repairing the issue on hand. Once their task is completed and a connection has terminated, they can never end up re-connecting to a PC unless another session is initiated.

At Corporate Tech Verve, remote support assistance via a 56k modem is very much a possibility. However, there can be some latency depending upon the medium or a provider.

Yes, Corporate Tech Verve maintains a record of past interactions and case histories to save time and help clients better.

Anyone who has already purchased a subscription plan can end up using the same plan for gadgets purchased in the future or apply the same on ones already in possession. However, all this would be possible only till the time a plan is active and valid.

We support clients who have Microsoft Windows XP, Windows Vista and Linux Operating systems installed on their PC. We do not support Apple or Macintosh operating systems. However, in case if you are not clear what OS is installed on a PC, give us a call and our technicians will end up figuring it out for you.

Corporate Tech Verve accepts all major credit cards and yet at the same time allows clients to make a payment via its secure website or to a technician directly over the phone line.

At Corporate Tech Verve, all possible measures are taken to protect clients against any loss, misuse or alteration of information. The company uses industry-standard SSL techniques and encryption technologies while receiving any information online.

Protection of privacy is of utmost concern at Corporate Tech Verve. For at the end of the day Corporate Tech Verve believes all possible measures taken towards protection of personal information will enable it to provide a flawless customer service experience. In case, if you have any further queries please feel free to go through our privacy policy.